Privacy Policy
Who we are
AAA GAMES STUDIOS
Privacy policy
The Privacy Policy is part of the General Conditions that govern this website and the Golf 5™ game, as well as all those applications, content, smart contracts and tools offered by the data controller.
Responsible for the treatment:
• AAA GAMES STUDIOS, S.L.
• Address: Calle Poeta Joan Maragall, 22, 1º (28020, Madrid).
• CIF: B88246574
• Mail: users@aaagagamestudios.com
You can go in any way to communicate with us.
We reserve the right to modify or adapt this Privacy Policy at any time. We recommend that you review it periodically to stay up-to-date. If you have registered and access from your account or profile, you will be informed of the changes.
If you are one of the following groups, consult the dropdown information:
WEB OR EMAIL CONTACTS
What data do we collect through the Web?
We can treat your IP, what operating system or browser you use, and even the duration of your visit, anonymously. If you provide us with information in the contact form, you will identify yourself so that we can contact you, if necessary.
For what purposes will we process your personal data?
• Answer your questions, requests or requests.
• Manage the requested service, answer your request, or process your request.
• Information by electronic means, regarding your request.
• Commercial information or events by electronic means, provided there is express authorization.
• Carry out analysis and improvements on the Web, about our products and services. Improve our commercial strategy.
What personal data will we process?
We will process different categories of data depending on the relationship we maintain with you. We may process your name and contact information to execute the contractual relationships between us. If you are a Golf 5™ player, we will process the data related to the use of the mentioned game, such as profile name, password, profile photo, avatar, frequency and duration with which you play; Likewise, we may process the data related to your physical characteristics and movements in order to offer a more immersive and realistic experience, for example, we will process your height and the pattern of your movements to infer the position of your body to make the movements of your avatar are as similar as possible. When we maintain a commercial relationship with you, we may process the data corresponding to your payment methods, such as your credit card number. In the same way, if you are a user of the website, we will treat the essential cookies of the device from which you access, as well as the other cookies that you consent to, in accordance with our Cookies Policy.
What is the legitimacy for the processing of your data?
The acceptance and consent of the interested party, granted through an affirmative action, such as in cases where in order to make a request it is necessary to fill in a form and click on the send button, the realization of the same will necessarily imply that it has been informed and has expressly consented to the content of the clause attached to said form or acceptance of the privacy policy.
All our forms have the symbol * in the mandatory data. If you do not provide these fields, or do not mark the acceptance checkbox of the privacy policy, the sending of the information will not be allowed. It normally has the following formula: “□ I have read and accept the Privacy Policy.”
NEWSLETTER CONTACTS
What data do we collect through the Newsletter?
On the web it is allowed to subscribe to the Newsletter, for which we will need you to provide us with an email address to which it will be sent. We will only store your email in our database, and we will proceed to send you emails periodically, until you request to unsubscribe, or we stop sending emails. You will always have the option to unsubscribe, in any communication.
For what purposes will we process your personal data?
• Manage the requested service.
• Information by electronic means, regarding your request.
• Commercial information or events by electronic means, provided there is express authorization.
• Carry out analysis and improvements in the sending of mailings, to improve our commercial strategy.
What is the legitimacy for the processing of your data?
The acceptance and consent of the interested party. In those cases where you subscribe, it will be necessary to accept a checkbox and click on the send button. This will necessarily imply that you have been informed and have expressly given your consent to receive the Newsletter.
How long will we keep personal data?
Until the revocation of the consent granted.
GOLF 5™ PLAYERS
For what purposes will we process your personal data?
• Properly provide the contracted services. This purpose will include registering as a user, creating an account, managing the extra services you contract, resolving your requests and, in general, properly executing all actions related to the use and enjoyment of Golf 5™.
• Collect information about the way you play to improve our products.
• Commercial information or events by electronic means, provided there is express authorization.
• Manage the administrative, communications and logistics services carried out by the Responsible.
• Billing and declaration of timely taxes.
• Management of control and recovery.
What is the legitimacy for the processing of your data?
The existence of a contractual relationship between the parties. The treatment is necessary for the execution of a contract in which the interested party is a party or for the application at the request of the latter of pre-contractual measures. Our legitimate interest in improving our products and services. The consent to receive personalized information and news.
How long will we keep personal data?
During the validity of the relations between the parties and for the limitation periods derived from them. We will treat the categories of data legitimized by the consent until you revoke it.
QUALITY SURVEYS
For what purposes will we process your personal data?
• Assess the degree of quality in the service provided.
• Improve the services offered, by virtue of ISO compliance.
What is the legitimacy for the processing of your data?
The legal basis is the express consent of the respondent.
How long will we keep personal data?
Until the revocation of the consent granted.
SUPPLIERS
For what purposes will we process your personal data?
• Information by electronic means, regarding your request.
• Commercial information or events by electronic means, provided there is express authorization.
• Manage the administrative, communications and logistics services carried out by the Responsible.
• Billing.
• Carry out the corresponding transactions.
• Billing and declaration of timely taxes.
• Management of control and recovery.
What is the legitimacy for the processing of your data?
The legal basis is the acceptance of a contractual relationship, or failing that, your consent when contacting us or offering us your products in any way.
How long will we keep personal data?
During the validity of the relations between the parties and for the limitation periods derived from them.
CONTACTS SOCIAL NETWORKS
For what purposes will we process your personal data?
• Answer your questions, requests or requests.
• Manage the requested service, answer your request, or process your request.
• Connect with you and create a community of followers.
What is the legitimacy for the processing of your data?
The bases that legitimize the treatment is the voluntary consent of the interested party to contact and, where appropriate, the acceptance of a contractual relationship in the environment of the corresponding social network. The processing of data within the Social Network will be carried out in accordance with its Privacy policies.
How long will we keep personal data?
We can only consult or cancel your data in a restricted way by having a specific profile. We will treat them for as long as you let us by following us, being friends or clicking “like”, “follow” or similar buttons. Any rectification of your data or restriction of information or publications must be done through the configuration of your profile or user in the social network itself.
JOBSEEKERS
For what purposes will we process your personal data?
• Organization of selection processes for hiring employees.
• Call you for job interviews and evaluate your candidacy.
• If you have given us your consent, we can transfer it to collaborating or related companies, with the sole objective of helping you find a job.
• If you check the privacy policy acceptance checkbox, you give us your consent to transfer your job application to the entities that make up the group of companies with the aim of including you in their personnel selection processes.
Likewise, we inform you that one year after receiving your curriculum vitae, we will proceed to its secure destruction.
What is the legitimacy for the processing of your data?
The legal basis is your unequivocal consent, when sending us your CV.
How long will we keep personal data?
During the period that the selection process lasts or the period determined in case of granting consent.
OTHERS ASPECTS:
Do we include personal data of third parties?
No, as a general rule we only process the data provided by the owners. If you provide us with data from third parties, you must previously inform and request their consent from said persons, or otherwise you exempt us from any responsibility for the breach of this requirement.
However, information such as your profile name, username, profile picture, avatar will be public to other Golf 5™ users. This means that your avatar can appear in photos, recordings or live broadcasts taken and shared by other users who are interacting with or near you.
Will we make communications by electronic means?
• They will only be carried out to manage your request, if it is one of the means of contact that you have provided us.
• If we make commercial communications, they will have been previously and expressly authorized by you.
What security measures do we apply?
You can rest easy: We have adopted an optimal level of protection of the Personal Data that we handle, and we have installed all the means and technical measures at our disposal according to the state of technology to avoid loss, misuse, alteration, unauthorized access and Theft of Personal Data.
To which recipients will your data be communicated?
Your data will not be transferred to third parties, except legal obligation. Specifically, they will be communicated to the State Tax Administration Agency, banks, financial institutions for the collection of services provided or products purchased and to those in charge of the treatment necessary for the execution of the agreement.
In the case of purchase or payment, if you choose an application, website, platform, bank card, or any other online service, your data will be transferred to that platform or will be processed in its environment, always with maximum security.
When we order it, the web development and maintenance company, web hosting / hosting will have access to our website. They will have signed a contract for the provision of services that obliges them to maintain the same level of privacy as us.
The information will be stored on the servers of the country and in case of carrying out international transfers, you will be previously informed and the corresponding measures will be adopted in terms of data protection corresponding to the country where we carry out our activity.
What rights do you have?
• To know if we are treating your data or not.
• To access your personal data.
• To request the rectification of your data if they are inaccurate.
• To request the deletion of your data if they are no longer necessary for the purposes for which they were collected or if you withdraw the consent granted.
• To request the limitation of the treatment of your data, in some cases, in which case we will only keep them in accordance with current regulations.
• To carry your data, which will be provided to you in a structured format, commonly used or mechanically readable. If you prefer, we can send them to the new person in charge that you designate. It is only valid in certain cases.
• To file a claim with the Spanish Data Protection Agency or competent control authority, if you believe that we have not attended you correctly.
• To revoke consent for any treatment for which you have consented, at any time.
If you modify any data, we appreciate you letting us know so we can keep it updated.
Do you want a form for the exercise of Rights?
• We have forms for exercising your rights, ask us by email or if you prefer, you can use those prepared by the Spanish Agency for Data Protection or third parties.
• These forms must be signed electronically or be accompanied by a photocopy of the DNI.
• If someone represents you, you must attach a copy of your ID, or sign it with your electronic signature.
• The forms can be presented in person, sent by letter or by mail to the address of the person in charge at the beginning of this text.
How long does it take us to reply to the Exercise of Rights?
It depends on the law, but a maximum of one month from your request, and two months if the issue is very complex and we notify you that we need more time.
Do we treat cookies?
If we use other types of cookies that are not necessary, you can consult the cookie policy in the corresponding link from the beginning of our website.
For how long will we keep your personal data?
• Personal data will be kept as long as you remain connected with us.
• Once you disassociate yourself, the personal data processed for each purpose will be kept for the legally established periods, including the period in which a judge or court may require them, taking into account the limitation period for legal actions.
• The data processed will be kept as long as the aforementioned legal terms do not expire, if there is a legal maintenance obligation, or if that legal term does not exist, until the interested party requests its deletion or revokes the consent granted.
• We will keep all the information and communications related to your purchase or the provision of our service, while the guarantees of the products or services last, to attend to possible claims.